Author: Michele Nevarez

As we enter a new year, many of us may find ourselves reflecting on the last twelve months and envisioning what we want to have

I had the honor and pleasure of spending a week in early December with George Kohlrieser watching he and his team in action at IMD, a leading business school based in Switzerland, where he delivers a

On this auspicious occasion of Lhabab Duchen, I am pleased and honored to share I’ve recently written a book that attempts to distill my life’s

Professionals sometimes founder as they try to improve their emotional intelligence, because they either don’t know where to focus their efforts or they haven’t understood

The cornerstone of successful service delivery, emotional intelligence (EI) is the ability to identify, understand and manage one’s own emotions – as well as the

It is both with a heavy and a hopeful heart, I share these reflections with you today, which also happens to be the most important

While uncertainty and complexity often feature heavily within our lives, there are times when their overwhelming presence are reflected to us in ways we simply

Our personal agency—meaning, that over which we have direct control—comes into play when we can change our relationship to our thoughts and our emotions, allowing